Sometime ago I ordered a double dulcimer case from another dealer.it arrived with the hooks but without the straps. I ordered another set from Folkcraft. They are always so friendly and helpful. They want to make sure you are getting what you want. I enjoy purchasing from them.
The straps arrived very quickly, they fit my dulcimer case perfectly and I no longer have to carry two dulcimers on my shoulder. The weight is so much better on my back. I will always call them first if I have a musical need.