I recently received this fabulous dulcimer in the mail, and it plays beautifully. The intonation is spot-on, and the wood (all walnut) is gorgeous. Since it’s chromatic, it’ll be a while before I can play it well, but I’m happy with it so far. Also, the customer service is great. Jim and his crew are very nice people. They gave me lots of good advice prior to my purchase, and were really nice about changing the dulcimer to double-melody. Get a dulcimer- you won’t regret it.