The instrument is everything I wanted and more. I had very specific set-up requirements due to fairly severe arthritis in my left hand. I need the action as low as possible as well as slightly lighter strings than are standard on a 25” VSL. I’d spoken to several other dulcimer builders in my quest for a dulcimer to meet my needs, and they were all reticent to go outside their usual box to accommodate me. Not Richard! He made sure to set up my dulcimer exactly per my requirements. Not only does it play exactly like I wanted it to (so easily!), its sound it absolutely captivating, clear as bell, with lovely sustain. And it plays in absolutely perfect tune, yay! I’m also impressed with the exquisite attention to detail in the finishing, the outstanding craftsmanship, every aspect perfection. The look of the wood chosen for the instrument takes my breath away! One of the best purchases I’ve ever made.
